Imagining tomorrow through technology 👉 Join OUIcoding
A chatbot solution on WhatsApp, available 24/7, in French, English and Italian, was designed to answer the most frequently asked questions but also to inform users of possible delays/service interruptions by pushing information.
Sarah's testimony (Digital Manager) RATP: With its ability to mobilise its employees, its flexibility and its adaptability to our constraints, OUIcoding was able to accompany the prototyping of this project from start to finish and thus provide us with a digital solution with a considerable potential impact on the traveller experience.